Key Notes
Increased Travel
Due to the expected increase of air travel in the next few years, the necessity for self service applications and devices will grow, too. By the year 2010, experts predict that international travel will double.
On the other hand there is a definite trend to globalization of the aviation industry. The airline industry is moving in the direction of cross-border alliances which means in most cases the combination of their markets, so that, for example, the European market is serviced by airlines from North America, too. Airports will have to serve much more airlines than nowadays. – New high capacity aircrafts such as the new A380 will ass even more passengers.
With more passengers and more airlines the number of self service devices at airports will increase significantly, especially at international terminals or terminals where many different airlines have to be handled. Projecting today's situation into the near future a more or less chaotically self service situation will occur at airport terminals if every airline intends to install their own self service devices. - No need to explain that airport authorities are going to avoid this situation.
Common Use Self Service
With CUSS the vision of a homogenous self service world that shows up benefits for platform providers as airports, service providers like airlines as well as for passengers who get faster through an airport because of more and better services, more available kiosks and shorter queues is now reality. - No need for passengers to search for a kiosk of a specific airline, car rental company or hotel. - Every available device offers the required service on a simple finger tip.
